Privacy Notice

This Privacy Notice explains how Velox Freight, a company based in Dubai, United Arab Emirates, handles personal information submitted through this website.

When you send an enquiry, we receive the contact and shipment information you choose to provide, such as your name, company, email address, phone number, route and vehicle details. We use this information to review and respond to your enquiry and to operate and protect the enquiry service.

Access is limited to authorised personnel and to the service providers that host the website and store enquiries. The website and its enquiry records are hosted on Cloudflare infrastructure, which may process information in countries other than your own.

We keep enquiry information for as long as it is needed to respond to you and to maintain a record of the enquiry, and we delete it when it is no longer needed for those purposes. Please avoid submitting identity documents, payment information or other sensitive records through the public form.

You may ask for a copy of the information you submitted, or ask us to correct or delete it, by contacting us through the Contact page. We may need to confirm your identity before acting on a request.

This website does not use analytics or advertising cookies. After you submit an enquiry, one short-lived cookie is set so that the confirmation page can show your reference number. It expires after 15 minutes. To limit misuse of the form, we also keep coded values derived from the sender's network address for up to one hour and from the email address for up to 24 hours. These values cannot be turned back into the original details.

Last updated: 12 November 2026.